Mobile Subscription Services for U.S. Embassy Singapore

The U.S. Embassy Singapore is seeking a contractor to provide mobile subscription services for approximately 300 mobile lines. The services should include mobile voice services, mobile data services, short message services, international roaming services when authorized, and international direct dialing services when authorized. The contractor should have direct control over the underlying mobile network infrastructure and possess the authority and technical capability to configure services, manage provisioning, control network features, and resolve service issues in a timely manner. The contract will be for a base period of one year with one option period of one year. The contractor should be legally authorized to provide mobile telecommunications services within Singapore and comply with all applicable laws and regulations of the Republic of Singapore. • The contractor should provide monthly invoices detailing charges by Contract Line-Item Numbers (CLINs) and by mobile line. • The contractor should provide detailed monthly billing reports identifying the mobile number, usage quantities, and charges associated with each line. • The contractor should provide line inventory reports, usage reports, and service configuration reports upon request. • The contractor should have a working system of network survivability in case of emergencies and serious disasters when all networks may be jammed or when parts of the network are destroyed. • The contractor should have a recovery plan in place to address such occurrences.