Official Police Towing and Storage Services

The City of Palm Springs is seeking a qualified towing company to provide official police tow, impound, and storage services for municipal law‑enforcement operations. The contractor must maintain a secure, environmentally‑compliant storage yard of at least 15,000 sq ft, operate Class A and Class B tow trucks, and be available 24 hours daily for emergency and routine calls. All work must comply with California vehicle code, OSHA safety standards, and City policies, and the contractor will collect towing, storage, and VTACR fees from vehicle owners while remitting the VTACR portion to the City each month. • Core services: emergency towing, impound, daily storage, lien‑sale administration, abandoned‑vehicle removal, and special‑event support (e.g., VillageFest). • Facility requirements: ≥ 15,000 sq ft enclosed yard within 10 mi of Palm Springs, 24‑hour lighting, video surveillance, fenced perimeter, and on‑site office with 24‑hour phone answering. • Personnel & compliance: certified tow‑truck operators, background/drug testing, safety training, insurance (CGL, garage‑keeper, workers’ comp), and required reporting (monthly VTACR, incident logs). • Financial model: contractor charges owners hourly tow rates ($230 A, $285 B), daily storage fees, $235 VTACR fee per tow (remitted to City), and optional after‑hours gate fee ($100). No direct payment from the City for tow services.