Description
The Palm Beach County Procurement Department is seeking information from qualified vendors for a Computer-Aided Dispatch (CAD) interoperability solution. The solution should enable secure, real-time, bi-directional exchange of public safety incident and geospatial data between disparate CAD systems, while enhancing interoperability, supporting Continuity of Operations (COOP), and aligning with Next Generation 9-1-1 (NG911) initiatives. The objectives of this RFI include enabling real-time CAD-to-CAD data exchange, eliminating manual re-entry of transferred calls, improving mutual aid coordination, enhancing GIS situational awareness, and supporting COOP.
Key features and requirements of the solution include:
• Bi-directional data exchange
• Real-time synchronization
• Automated call transfer
• Unit status and resource sharing
• Integration with various CAD platforms
• GIS and geospatial requirements
• Data sharing and security
• Standards compliance
• Technical requirements
• Continuity of Operations (COOP)
• Implementation requirements
• Training and support
• Performance requirements
• Vendor qualifications
• Pricing information