Description
Minnesota State is seeking a single‑vendor master contract to provide a comprehensive, system‑wide online and remote tutoring platform for its 33 colleges and universities (≈270,000 students). The solution must deliver 24/7 on‑demand and scheduled live tutoring (1:1 and small‑group), asynchronous writing/assignment review, and robust synchronous tools (audio, video, chat, whiteboard, file‑sharing). It must integrate with D2L Brightspace via LTI 1.3, support SSO (SAML 2.0), provide APIs for Workday Student, meet WCAG 2.1 AA accessibility, be FERPA‑compliant, SOC 2 Type II certified, and store all data in the United States. The contract is for five years with up to three one‑year renewal options, and the system‑wide go‑live must occur by April 1 2027.
• Mandatory technical requirements: LTI 1.3 integration, SSO, 99.5% uptime SLA, ≤10‑minute on‑demand wait time under peak load.
• Preferred capabilities: broad subject‑area coverage, multilingual tutors, AI‑assisted tutoring with academic‑integrity safeguards, detailed analytics, and proven multi‑campus experience.
• Vendor must disclose whether it is the platform publisher or an authorized reseller and provide relevant documentation.
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Victor Lesnikou