Description
The VA Providence Medical Center is seeking a contractor to provide comprehensive maintenance for its Rauland Responder nurse‑call systems. The work includes preventive and corrective maintenance, next‑business‑day response, bi‑annual functional assessments with detailed reporting, system upgrades from Responder 4 to Responder 5K, and the addition of nurse‑call components to bring specific rooms into clinical compliance. The contractor must be factory‑authorized for Rauland systems, located within 60 mi of the facility, and capable of delivering electronic service reports within 24 hours of each work order. The contract is a one‑year base period with four optional one‑year extensions.
• Preventive & corrective maintenance on multiple nurse‑call system versions across numerous clinical locations.
• Bi‑annual functional testing and reporting, with a follow‑on parts proposal for any deficiencies.
• Upgrade of existing Responder 4 systems to Responder 5K and addition of components for rooms 460, 469, and 485.
• Mandatory on‑site presence within 60 mi of Providence VA Medical Center and factory‑authorized status for Rauland Responder systems.