Telecommunications Access Program (TAP) & DPRS

The Kansas Corporation Commission is seeking a contractor to provide Telecommunications Access Program (TAP) and Dual-Party Relay Service (DPRS) for the state of Kansas. The contractor will be responsible for managing the DPRS and administering the TAP. The contract will be for a three-year term with the option to renew for two additional one-year periods. The contractor must provide a cost proposal that includes separate costs for the management of the DPRS and the administration of the TAP, as well as combined costs for both programs. The contractor must also provide a technical proposal that describes their experience and qualifications for providing these services. • The contractor must have experience with the statutes, rules, and regulations governing the requested services. • The contractor must have a plan for providing continuing, uninterrupted service if staffing changes occur or if the scope of services is significantly increased. • The contractor must have a procedure for replacing personnel assigned to the project. • The contractor must have a plan for communicating with KCC staff. • The contractor must have a plan for managing both programs together and identifying any economies of scale savings.