Record and Information Governance Consulting Services

The City of Raleigh is seeking a qualified records management consultant to help the Planning and Development Department strengthen its information governance practices for records and information. The consultant will support the development of governance configurations in Microsoft 365, streamline processes for managing and securing records, and guide pilot implementations that improve classification, retention, access, and lifecycle management across selected workgroups. The scope of services includes developing a high-level strategy for organizing, governing, securing, and maintaining departmental files, email, and other content, as well as evaluating the department's technology environment and providing guidance on improving the security, structure, and usability of information stored across various platforms. Key aspects of the job include: • Developing a high-level strategy for information governance • Evaluating the department's technology environment • Providing guidance on improving the security, structure, and usability of information stored across various platforms • Guiding pilot implementations to improve classification, retention, access, and lifecycle management • Collaborating with departmental leadership, City IT, and other relevant stakeholders.