RFQ DTS 25-223 - SmartIQ SaaS

The California Department of Water Resources (DWR) seeks a single vendor to provide a five‑year subscription to the SmartIQ SaaS platform, including transaction processing allowance, design‑user seats, multiple tenancies, and a suite of connectors (SharePoint, SFTP, OData, CMIS, DocuSign) with premium 24/7 Gold‑level support. The contract will be awarded to the lowest net cost after applicable small‑business and DVBE preferences. Vendors must submit a complete quotation package (cover sheet, bidder declaration, civil‑rights compliance, GenAI disclosure, and optional DVBE documentation) by the stated deadline, with the first year’s payment due up‑front and subsequent years invoiced annually. • Five‑year SaaS subscription covering 100,000 transactions, 5 design users, 4 tenancies, and six integration connectors. • Premium “Gold” support with strict SLA response/resolution times (e.g., 1‑hour response for Severity 1). • Evaluation based on lowest net cost after 5 % small‑business preference, additional 5 % subcontracting preference, and up to 5 % DVBE incentive. • Required submissions include multiple mandatory attachments; missing any results in a non‑responsive bid.