SSKiosk RFI. Request for Information to gather ven

The Social Security Administration (SSA) is seeking information to deploy secure, accessible self-service kiosks nationwide. These kiosks will enable customers to complete routine transactions independently, reducing lobby congestion and offering flexible service options. The kiosks will supplement existing check-in systems and integrate with SSA's network and infrastructure, including robust accessibility features. This initiative aims to enhance, not replace, in-person service. • The kiosks should be secure and accessible to all customers. • They should be able to integrate with SSA's existing network and infrastructure. • The kiosks should offer flexible service options and reduce lobby congestion. • They should include robust accessibility features. • The initiative should enhance, not replace, in-person service.