RFP- IT Services

The I‑195 Redevelopment District is seeking a qualified IT services firm to provide comprehensive technology management, desktop support, infrastructure upgrades, disaster‑recovery, and related consulting for its office and the new district park pavilion. The contract runs for an initial three‑year term with an optional three‑year extension, and the vendor must supply both a technical narrative and a detailed fee proposal. Submissions must be delivered as one electronic PDF plus four sealed hard‑copy packages by the May 15 2026 deadline. • Provide ongoing IT management, policy guidance, hardware/software recommendations, and security oversight. • Deliver desktop support, hardware procurement, network and printer administration, and malware remediation for a small staff (~7 users). • Maintain and upgrade infrastructure, manage backups (Barracuda Echo), support Wi‑Fi for the park pavilion, and handle disaster‑recovery/data‑retention services. • Manage licensing, subscriptions, and renewal of web/email domains, SSL certificates, and related SaaS products (e.g., Office 365, Adobe Cloud). • Offer ad‑hoc project assistance (office moves, public‑records requests, security camera integration, website enhancements).