Professional Automobile Liability, Medical-Malpractice and Property Claims Administration Services

The County of San Mateo is seeking a third-party administrator to provide claims administration services for automobile liability, medical-malpractice, and property claims. The contractor will be responsible for supervising and administering claims, conducting investigations, and negotiating with claimants. The contract will have a term of three years with two optional one-year extensions. The County is looking for a firm with experience in providing similar services and a strong understanding of the project requirements. • The contractor will provide claims administration services for approximately 30 automobile liability claims, 40 medical-malpractice claims, and 5 property claims. • The contractor will conduct investigations and negotiate with claimants to resolve claims. • The contractor will provide quarterly reports on open and closed claims, including claim numbers, claimant names, and reserve amounts. • The contractor will work with the County's Risk Management and legal representatives to resolve claims. • The contractor will provide a transition plan to ensure continuity of services during the contract term.