STAP Administrative Support Services

The Specialized Telecommunications Assistance Program (STAP) is a voucher program for disabled clients who are Texas residents, allowing those clients to purchase specialized devices to access the telephone networks. The Health and Human Services Commission (HHSC) seeks a qualified vendor to administer voucher reimbursement to STAP Vendors in accordance with the scope of work and other requirements of this Solicitation. The selected vendor will be responsible for providing administrative support services, including data use agreement and security privacy inquiry, and ensuring compliance with TX-RAMP Certification Level 2. The contract term will be two years with optional one-year extensions for up to three years. • The vendor must have experience in administering voucher programs and providing administrative support services. • The vendor must comply with TX-RAMP Certification Level 2 and ensure the security and privacy of confidential information. • The vendor must provide a detailed project work plan, including key staffing profiles and a company narrative. • The vendor must submit a cost proposal, including all labor, materials, tools, supplies, equipment, and personnel necessary to provide the services.