Transcription Services for City Broadcasts

The City of Cambridge is seeking a vendor to provide transcription services for real-time captioning of City Council broadcasts, City Council Committee Meetings, and other broadcast events from City Hall. The vendor must provide live captioning at a presentation range of at least 200 words per minute and meet a minimum 98% verbatim accuracy. The contract is expected to be for a period of one year, with the possibility of extension. The City anticipates no more than 540 hours of transcription services needed per year. The vendor must provide equipment necessary to transcribe audio/video and transmit the closed captioning to the City of Cambridge. The City will provide the IP based caption encoder to insert captioning into the broadcast stream and equipment to transmit meeting audio/video to the persons providing transcription. Key points to consider: • Live captioning services for City Council broadcasts and meetings • Minimum 98% verbatim accuracy • Presentation range of at least 200 words per minute • Equipment necessary to transcribe audio/video and transmit closed captioning • One-year contract with possibility of extension • Anticipated 540 hours of transcription services per year