Public Record Tracking Software

The City of Santa Monica is seeking a qualified vendor to provide an online Software as a Service (SaaS) solution for public record tracking software. The software should be able to assist with public records requests, have a separate section for police requests, and allow for collaboration with departments within the system. The vendor should provide technical support, training, and a resource library with training materials. The contract will be for a term of five years. • The software should be commercially available without significant customizations. • The software should be in use by other jurisdictions of a similar size and complexity. • The software should have a robust messaging system and the ability to upload large files. • The software should follow the protocols of the California Public Records Act. • The vendor should provide a total fee outlining the proposal and identify the hourly fee schedule for all personnel involved in the project.