Strategic Planning and Performance Metrics Software

The City of West Des Moines is seeking a Strategic Planning and Performance Metrics Software to improve internal efficiency and enhance public transparency. The selected solution should provide a centralized platform for tracking strategic priorities, programs, projects, key performance indicators, and budgets. The system should be intuitive, scalable, and secure, with role-based access and workflow tools. The City requires a cloud-based SaaS platform with customizable dashboards, ad-hoc reporting, and graphical displays. The solution should integrate with existing City systems, including financial management, permitting, HR/payroll, GIS, and collaboration tools. Key features and requirements include: • Cloud-based SaaS platform accessible by multiple departments with role-based access • Integration with existing City systems • Scalable to accommodate growth in users and data • Customizable dashboards, ad-hoc reporting, and graphical displays • Automated notifications, performance indexing, and WCAG 2.1 AA compliance • Ongoing support, quarterly/annual updates, disaster recovery, and backups • Dedicated project manager and implementation plan • City retains data ownership, encryption at rest/in transit, audit trails, and role-based security