Description
Forsyth County is seeking proposals for the replacement of existing network infrastructure switches and the provision of security services, including network access control. The successful provider will be required to furnish all equipment, software, licensing, and training, and perform all work necessary for the delivery of network switches and security services. The county is looking for a provider with experience in providing similar services to state and local government clients in North Carolina. The contract will be for a period of 5 years, with the option to renew for an additional 5 years. The provider will be required to provide a comprehensive training program, including a professional certification track, and to offer ongoing hardware installation, configuration, maintenance, and repair support.
Some key features required include:
• Zero touch onboarding of all wired and wireless hardware
• Unified platform for single pane-of-glass visibility of all devices across the entire network
• Ability to configure a single network configuration policy that can be applied to devices across all sites or individual policies per site
• Easy to use and intuitive interface
• Preference to include built-in AI to automate workflows for design, configuration, troubleshooting, and migration
• Include multiple modes of AI interaction (conversational, multimodal, and agentic)
• Provide interactive analytics and dashboards with the ability to customize the views between charts, graphs, and tables in real-time
The county is looking for a provider that can offer a superior level of service and enhanced security at competitive market costs.