Hospital Consumer Assessment and Hospital Provider Systems (HCAHPS) for Quentin N Burdick Memorial Health Care Facility in Belcourt, ND

The Indian Health Service is seeking capability statements from vendors who can provide hospital care quality information based on consumer perspective surveys for the Quentin N. Burdick Memorial Health Care Facility in Belcourt, ND. The contractor will provide mail-only inpatient Hospital Care Quality information from the Consumer Prospective (HCAHPS) surveys and submit quarterly reports to the Centers for Medicaid and Medicare (CMS). The surveys will include 27 required questions and may also include additional questions and open-ended questions. The contractor must be CMS certified to process the surveys and must understand the guidelines set by the Health Insurance Portability and Accountability Act (HIPPA) and the Privacy Act. Key aspects of the job include: • Providing HCAHPS surveys to patients who have been admitted to the Quentin N. Burdick Memorial Health Care Facility • Submitting quarterly reports to CMS • Ensuring compliance with HIPPA and the Privacy Act • Providing secure email and/or communication tools for information exchange • Understanding the guidelines set by the Health Insurance Portability and Accountability Act (HIPPA) and the Privacy Act