Enterprise Digital Closed-Loop Referral System

The Calvert County Health Department (CCHD) seeks a vendor to design, implement, and maintain a secure, HIPAA‑compliant cloud‑based Closed‑Loop Digital Referral System that connects CCHD with community partners, streamlines referrals, supports case management, scheduling, mass communication, and provides real‑time analytics. The contract is for three years with an option to renew, and the solution must include implementation services, data migration, training, ongoing support, and robust cybersecurity (including BAA, MFA, SOC 2, encryption, and role‑based access). The vendor must demonstrate experience with public‑health agencies and provide references. Proposals are due Nov 6, 2026. • Secure, HIPAA‑compliant platform linking health department and community partners • Automated referral tracking, notifications, and mass‑communication tools • Bi‑directional EHR integration via secure middleware • Multi‑clinic scheduling and appointment booking for 20‑35 users (scalable) • Role‑based access, MFA, SOC 2/Type II attestation, data ownership guarantees • Implementation, data migration, training, and 24/7 support included • Evaluation based on functionality, security, implementation plan, experience, and cost