Pharmacy Patient Workflow Tracking System

The Indian Health Service is seeking capable Indian-owned economic enterprises to provide a computerized pharmacy patient tracking system. The system should provide electronic patient check-in, ticketing, queuing, routing, public display notifications, audio announcements, and reporting capabilities that support pharmacy workflow and reduce patient wait times while protecting patient privacy. The contractor must maintain uninterrupted operation of the system, ensure continued compliance with HIPAA privacy requirements, provide technical support, upgrades, maintenance, and hardware warranty services. • The system should provide electronic patient check-in, ticketing, queuing, routing, public display notifications, and audio announcements. • The system should support pharmacy workflow and reduce patient wait times while protecting patient privacy. • The contractor must maintain uninterrupted operation of the system and ensure continued compliance with HIPAA privacy requirements. • The contractor must provide technical support, upgrades, maintenance, and hardware warranty services. • The period of performance will include a base period of one year from the time of award with four one-year option periods.