Appointment Scheduling Solution

The Lone Star College System is seeking a hosted, online, web-based scheduling solution for testing and tutoring services. The system should allow students to schedule appointments online, provide multiple administrator access, and have a single sign-on compatibility. The solution must be ADA compliant, have mobile options, and provide custom branding. The company will be responsible for hosting and maintaining the system, providing technical support, and ensuring FERPA and PCI compliance. • The system must recognize internal and external users and provide different rights and views. • The system must provide prompt notice of any network outages and have a comprehensive scheduling system. • The system must have a service level agreement with a guarantee of expected system and server uptime. • The company must comply with all applicable federal, state, and local laws and maintain the confidentiality of customer information.