Vermont Professional Licensing Application and Enforcement Case Management System RFI

The State of Vermont is seeking information from well-qualified companies to provide a professional licensing application and enforcement case management system. The system should handle professional license applications, including applicant information, eligibility checks, application submission, fee processing, and status tracking. It should also enable enforcement of state laws that govern specific professions to ensure public safety and welfare. The system must receive complaints from the public, facilitate investigations, and allow for multiple team member review. The State is looking for a system that can be configured by users with little or no technical expertise to meet changes in licensing programs. Key features of the system include: • Licensing Application (Initial/Renewal) • Licensing Enforcement • Licensing Lookup • System Reporting • Payment Gateway Integration • Document Repository • Application Programming Interface • Configuration over Customization The State is seeking feedback on the information in this RFI and will consider any information received in response to this RFI.