Critical Access Hospital Claims Denial Dashboard Design and Impl

The Hawaii State Department of Health (DOH) is seeking a vendor to design and implement a claims denial dashboard for a critical access hospital (CAH). The dashboard should be tailored to the CAH's environment and include data integration, denial analytics and visualization, and workflow attribution. The vendor will also provide training to key CAH staff on how to use the dashboard. The project period is from June 1, 2026 to August 31, 2026. The vendor should have experience in providing similar services and demonstrate a thorough understanding of the purpose and scope of this project. Key features of the project include: • Design and implementation of a claims denial dashboard • Data integration of electronic medical record (EMR) data and payer remittance files • Denial analytics and visualization, including aggregate views and drill-down capabilities • Workflow attribution to support operational awareness and prioritization • Training and support for CAH staff