Description
The Mississippi Department of Information Technology Services is seeking a sole source provider for the maintenance and support of the PRISM application for the State Department of Health. The selected vendor will be responsible for ensuring the continued functionality and performance of the application. Key aspects of the job include providing technical support, performing software updates, and addressing any issues that may arise. The scope of work is expected to involve routine maintenance tasks, troubleshooting, and potentially some development work to enhance the application's capabilities.
• The provider must have experience with the PRISM application or similar software.
• The provider must be able to demonstrate their ability to deliver high-quality maintenance and support services.
• The provider must be able to work closely with the State Department of Health to ensure that the application meets their needs.
• The provider must be able to provide timely and effective technical support.
• The provider must be able to perform software updates and ensure that the application remains compatible with other systems.