Network Monitoring and Patch Management Software Solution Subscription

Boone County, Missouri is seeking a subscription‑based network monitoring and patch‑management software platform that will support at least 814 endpoints across its IT environment. The County’s internal IT staff will handle day‑to‑day administration after an initial implementation, training, and standard technical support. Vendors must provide real‑time 24/7 monitoring, automated alerting, bandwidth and latency tracking, automated discovery, patch automation for Windows/macOS/Linux and third‑party applications, reporting, rollback, and optional add‑ons such as EDR or XDR. The contract is a one‑year term with up to four one‑year renewal options and month‑to‑month thereafter. Short‑term support packages (3‑12 months) are required, and pricing (subscription plus support) will represent 50 % of the evaluation weighting.