Indian Health Service - Cisco Network Equipment and Software Maintenance

The Indian Health Service (IHS) is seeking a maintenance contract to provide hardware and software support for Cisco network equipment used on their network. The contract will include access to Cisco's Technical Assistance Center (TAC) for technical support, next business day replacement for defective hardware devices, software updates, and software subscription renewals. The requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors. Key points to consider include: • The contract will be for a period of 12 months • The contractor must provide hardware and software support for Cisco network equipment • The contractor must be an authorized Cisco distributor/reseller • The contractor must provide proof of authorization with their quote submission • The Government will evaluate proposed pricing for reasonableness and may use various methods to determine the lowest priced quote that meets the requirements.