Home to School Student Transportation - On Demand Transportation Services

The Santa Ana Unified School District is seeking qualified providers to furnish on-demand, non-route-based alternative student transportation services on an as-needed basis. The services include transporting students with special needs, homeless students, and students with medical issues. The contract will be awarded to multiple contractors based on their pricing and ability to support the district's student transportation program. The contractor will be required to provide real-time GPS tracking, parent/guardian notifications, and maintain a secure administrative dashboard for district staff. The contractor will also be required to comply with all applicable laws, including FERPA, Education Code §49073.1, SOPIPA, and HIPAA. Some key points to consider: • The district does not guarantee a minimum number of trips, students, miles, or hours of service. • The contractor will be required to provide door-to-door service, specific pickup/drop-off times, and behavioral or safety accommodations as specified in a student's IEP or Section 504 Plan. • The contractor will be required to maintain industry-standard safeguards to protect student data and immediately notify the district of any data breach or unauthorized access involving student information. • The contractor will be required to provide automated notifications to parents or guardians, including trip scheduled/confirmed, driver en route, student picked up, and student dropped off.