Mass Notification Services – Cape Girardeau County Office of Emergency Management

Cape Girardeau County, Missouri is seeking a vendor to provide a comprehensive Mass Notification Service for its Emergency Management Office, serving a population of ~80,000. The system must support multi‑channel alerts (email, phone, text, social media), template storage, GIS‑based outreach to non‑opt‑in residents, integration with IPAWS, sub‑user groups for multiple agencies, and optional voice‑assistant (e.g., Alexa) capability. The vendor will install, configure, train staff, provide ongoing technical support, and maintain an annual service contract. The solution must be operational by January 1 2027, and proposals are due by October 6 2026.