Description
The U.S. Embassy in Guatemala is seeking to procure, install, and configure a server to support the GIO information exchange tool. The system will support up to 50 users and manage a significant volume of case documents and data with high availability, security, and scalability. The contractor shall provide all labor, services, materials, equipment, transportation, supervision, standard equipment warranty, and all requirements necessary to accomplish the efforts described in the Statement of Work. Key features of the server include a 3.5” chassis with up to 12 drives, an Intel Xeon E-2246G processor, 64GB DDR4 ECC memory, and a Windows Server 2025 Standard Edition operating system.
• The server must be clean, new, and not previously used, with all manuals furnished in Spanish.
• The contractor must provide installation, documentation, and maintenance services, including a 3-year warranty and four annual preventive maintenance visits.
• The contractor must be registered to do business in Guatemala and have a valid international warranty on the products offered.
• The contractor must provide technical support for the maintenance of the equipment and respond to requests within 48 hours.