Socal (Soft-Pak) Software Licensing for the Use of DeKalb Santitation Division

The DeKalb County Sanitation Division is seeking to purchase licenses for Soft-Pak software, which is used to maintain and monitor customer database/accounts. The software is purchased per user license, and the total cost amount can be varied by the number of users. The division has already purchased licenses to utilize Soft-Pak software, and this is a sole source procurement. • The software is used by the Sanitation Call Center to monitor customer database and accounts for customer services. • The total cost amount can be varied by the number of users. • The procurement is for a term of 3 years.