Lawn Care Equipment Maintenance and Repair Services

The City of Norfolk is soliciting bids from qualified vendors to provide on‑demand maintenance and repair services for its fleet of lawn‑care equipment, primarily Stihl small engines and Super Z Hustler mowers. The contractor must be an authorized dealer, employ factory‑trained technicians, and operate within a 10‑mile radius of the city’s utilities yard. Services include routine inspections, part replacement, blade sharpening, engine tune‑ups, and full repairs, with parts supplied under manufacturer warranty and labor guaranteed for 30 days. The contract is a five‑year, firm‑price agreement with annual price‑adjustment limits, and the city will issue a purchase order to the lowest responsible bidder. • Required experience with Stihl engines and Super Z Hustler mowers • Must be authorized dealer and provide factory‑trained technicians • Service radius ≤ 10 mi from 6040 Waterworks Rd, Norfolk, VA 23502 • On‑site pickup/drop‑off, estimates within 24 business hours, no work > 20 % over estimate without approval • Labor rates inclusive of tools, vehicles, travel; no extra fees allowed • 5‑year contract term, price adjustments capped at 3 % or CPI‑U change, whichever is lower • Invoicing within 30 days of completion; payment via electronic funds transfer