RFP - Artificial Intelligence (AI)-enabled Probation Report Generation and Operations Software Platform

The County of El Dorado is soliciting proposals from qualified firms to deliver a cloud‑hosted, AI‑enabled software platform that automates probation report generation, supports field‑operations, and provides a secure, role‑based general AI assistant. The solution must integrate bi‑directionally with the County’s case‑management system, meet stringent CJIS and California privacy requirements, and include full human‑in‑the‑loop oversight of all AI‑generated content. The contract is for a three‑year term and includes training, ongoing support, and compliance assistance. • Core functionalities: AI‑assisted drafting of adult and juvenile probation reports, document ingestion, template management, and electronic signature workflows. • Required integrations: Secure REST/OAuth2 APIs with the County’s existing CMS, bi‑directional data exchange, and mobile/tablet access for field officers. • Security & compliance: CJIS‑aligned hosting, SOC 2 Type II certification, role‑based access controls, audit logging, and adherence to California Welfare and Institutions Code § 827. • Additional deliverables: General AI assistant (internal‑reference mode only), reporting & analytics dashboards, training for staff, and 99.5 % uptime SLA with same‑day critical issue response.