The City of Asheville is seeking a qualified contractor to provide 24/7 on‑call garage‑door repair and maintenance services for 53 doors across 16 municipal facilities, including fire stations, public works, and the municipal building. The contract is an indefinite‑quantity service agreement with a ceiling of $29,999. The contractor must meet strict response‑time standards (1.5 hours for fire‑department calls, 24 hours for non‑fire doors that close, end‑of‑day for doors that do not close) and maintain an inventory of common parts at each site. Bidders must submit a full bid package with pricing, insurance certificates, ABI MWBE documentation, licensure, financial statements, and a drug‑free workplace certification by the deadline.
• Service type: Emergency and scheduled garage‑door repairs (springs, motors, tracks, panels, etc.)
• Coverage: 53 doors at 16 city locations (list provided in solicitation)
• Contract type: Indefinite‑quantity, not‑to‑exceed $29,999
• Response times: 1.5 hr for fire calls; 24 hr for other urgent calls; end‑of‑day for non‑closing doors
• Required documentation: Bid form, ABI forms, insurance, licensing, CPA‑certified financial questionnaire, OSHA logs, drug‑free certification
• Submission deadline: 23 Jan 2026, 3 pm (mail, hand‑delivery, or email at bidder’s risk)
• Questions due: 15 Jan 2026, 3 pm (email to contract manager)
• No pre‑bid meeting; site visits are optional but recommended.