GP&L Outage Management System (OMS)

The City of Garland is seeking a proposal for a modern Outage Management System (OMS) solution to replace its existing Schneider Electric Responder system. The new OMS should align with GP&L's long-term enterprise GIS strategy and integrate with various enterprise and operational systems, including Esri ArcGIS Enterprise, SCADA, CIS, and MDMS. The proposed solution should provide a single, shared operational view, operate reliably, and support comprehensive integrations. The project includes implementation, configuration, and support of the OMS solution. Key objectives include improving operational efficiency, data accuracy, system reliability, and overall safety. Some key features required in the OMS solution include: * High-volume call processing and high availability * Integration with GIS, SCADA, CIS, and MDMS * Support for bi-directional data exchange with critical enterprise and operational systems * Ability to model primary and secondary distribution networks * Support for crew management, damage assessment, and estimated time to restoration calculation * Comprehensive reporting and analytics capabilities * User-friendly interface and customizable displays * Support for remote monitoring and control * Scalability and flexibility to support future growth and changing requirements.