RFP - Transportation Services to Community-Based Crisis Programs

This solicitation seeks a vendor to provide transportation services for community‑based crisis programs within Monroe County. The contractor will be responsible for safely moving clients to and from crisis service locations, adhering to schedule requirements, and meeting any specialized mobility needs. The scope includes vehicle provision, driver staffing, route planning, and compliance with relevant county regulations. • Provide passenger transportation (van, wheelchair‑accessible vehicles, etc.) for crisis program participants. • Ensure reliable, on‑time service with flexible scheduling to accommodate emergency and routine appointments. • Manage driver staffing, vehicle maintenance, and reporting to the county’s purchasing department. • Maintain compliance with safety, insurance, and confidentiality requirements. • Deliver performance metrics and cost reporting as required by the county.