GP&L Outage Management System (OMS)

The City of Garland is seeking a vendor to provide an Outage Management System (OMS) solution to replace its existing Schneider Electric Responder system. The new OMS should align with GP&L's long-term enterprise GIS strategy and integrate with various enterprise and operational systems, including Esri ArcGIS Enterprise, SCADA, CIS, and IVR. The proposed solution should provide a single, shared operational view, operate reliably, and demonstrate robust performance, particularly during high-stress events. Key objectives for the new OMS include becoming a trusted system of record, providing a single, shared operational view, operating reliably, and enhancing usability and performance. Some of the key features required in the OMS include high-volume call processing, high availability, authorization tracking, redundant failover, and single sign-on. The vendor should have experience implementing OMS solutions for electric utilities and integrating OMS with various enterprise and operational systems. The proposal should include a detailed cost proposal, implementation plan, and technical approach. Some of the key points to consider are: • The OMS should support high-volume call processing and have high availability. • The system should have redundant failover and single sign-on capabilities. • The vendor should have experience integrating OMS with Esri Utility Network, SCADA, CIS, and IVR systems. • The proposal should include a detailed cost proposal and implementation plan. • The vendor should have experience implementing OMS solutions for electric utilities of comparable size and complexity to Garland Power & Light.