Awarded vendors
- Catapult Fundraising, Inc.
Description
The University of Maryland Global Campus (UMGC) awarded a one‑year, flat‑fee contract for outbound telemarketing fundraising services to solicit donations from its alumni base. The contractor will manage all outbound calls, supplement the effort with direct‑mail, email, SMS, and social‑media outreach, record and store calls in compliance with consent laws, and provide regular performance reporting. The contract is capped at $160,000 for the initial FY 2025‑26 term, with two optional one‑year extensions, and requires compliance with Maryland Tier 1 living‑wage rates and relevant data‑privacy statutes.
• Scope: outbound alumni telemarketing plus multi‑channel donor outreach; no inbound call handling.
• Budget: maximum $160 k for FY 2025‑26 (total ceiling $480 k over possible three‑year term).
• Requirements: remote work‑from‑home call‑center, call recording, data security (SOC 2 or HECVAT), living‑wage affidavit, insurance, and regular KPI reporting.