Insurance contract with Indiana Health Information Exchange

This Statement of Work establishes a contract between Lake County Health Department and Indiana Health Information Exchange, Inc. (IHIE) to deliver two cloud‑based health‑information applications—Clinical Data Search (CDS) and Patient Association (PASS). IHIE will provide implementation, training, ongoing help‑desk support, and a customer relationship manager, while the County supplies project oversight and resources. The financial structure consists of a $1,750 one‑time implementation fee (paid by the Indiana Department of Health) and an annual recurring fee of $1,800, with a possible 4 % yearly increase. The agreement is effective 6/20/2025, runs for an initial three‑year term after first productive use, and automatically renews for successive three‑year periods unless terminated with 30‑day notice. Multi‑factor authentication is required for users, and the solution must be accessed via Chrome or Edge browsers. • Scope: Cloud‑based CDS and PASS applications, MFA security, training, help‑desk, and CRM support. • Financials: $1,750 implementation fee; $1,800 annual recurring fee (first year covered by IDOH). • Term: Initial three‑year term (post‑first productive use) with automatic three‑year renewals. • Governance: County provides project manager and escalation owner; IHIE supplies its own project manager and CRM after SOW effective date.