The University of Georgia, Georgia Center for Continuing Education and Hotel, is seeking a comprehensive Property and Event Management Solution to improve the efficiency and effectiveness of its conference management functions. The contract was awarded to Maestro PMS (Northwind Canada) for a fixed contract amount of $95,820.45. The solution should include event management, catering, and hotel management capabilities, as well as PCI P2PE-HW compliance for card present and card-not-present transactions. The contract term is from the date of award until the end of the State’s current fiscal year, with four one-year options to renew.
Some key features of the required solution include:
• Event, Catering, & Hotel Management, including hotel room blocks, individual hotel room reservation, event space reservation, catering ordering and management, and customer relations management capabilities
• PCI P2PE-HW compliant for card present and card-not-present transactions
• Banquet event order (BEO) capabilities
• Cloud hosting
• Role-based access control capabilities
• Integration with other systems, such as Assa Abloy Visionline, 3CX PBX, Duvoice phone wakeup calls, LG Pro Centric, and Symphony POS
• Standard field sets for client profiles, events, and hotel blocks
• Ability to create ad hoc reports
• Mechanism for recovering participant credentials (username & password)
• Integration capabilities with complex authentication systems, including Central Authentication System (CAS) and Duo two-factor authentication