The contract is for EMS billing services, which includes complete management of the billing process from the time of the patient care report generation by the responding EMS personnel to account closure. The successful firm will seek to maximize revenue collection and minimize turnaround time from service provision to payment collection, while providing superior customer service to the patients of Carroll County Fire/EMS Department and third-party payers. Key aspects of the contract include:
• Emergency medical treatment/transport billing, collection, and financial reporting services
• Maximizing revenue collection and minimizing turnaround time
• Providing superior customer service to patients and third-party payers
• Complete management of the billing process from patient care report generation to account closure