This contract awards a one‑year (with up to four extensions) service agreement to maintain and repair commercial kitchen equipment for Rock Hill School District Three. The contractor must provide all labor, tools, parts, and documentation, respond within 24 hours to service calls, and adhere to strict safety, background‑check, and insurance requirements. The award is based on the lowest hourly labor rate and parts markup, using an hourly pricing model.
• Scope: Preventive‑maintenance, troubleshooting, and repair of ovens, fryers, walk‑in coolers, ice machines, hood systems, etc.
• Performance: 24‑hour response, 90‑day workmanship warranty, new‑part OEM‑spec compliance, detailed incident reporting.
• Requirements: Certified technicians, workers’ comp $500k+, general liability $1 M, background checks, COVID‑19 protocols, and a $102 /hr labor rate.