BACKGROUND SCREENING SERVICES

Cameron County is procuring comprehensive background‑screening services for its employees, covering criminal, financial, education, employment, and sex‑offender checks. The vendor must operate a secure 24/7 web portal for request entry, status tracking, report download, and electronic correspondence, and meet rapid turnaround times (≤ 48 hours for local checks, ≤ 5 days for non‑local). The contract is a 12‑month award with two optional one‑year renewals and was awarded to two qualified firms after an open competition. • Services include a full suite of background checks (county, federal, multi‑state, national, education, employment, financial). • Mandatory technology component: a vendor‑maintained, secure web portal supporting ≥10 user accounts, real‑time status, and monthly usage reporting. • Turn‑around requirements: local checks ≤48 hrs, non‑local ≤5 days; “rush” service within 24 hrs available for an additional fee. • Vendor qualifications: ≥5 years recent background‑screening experience, Texas licensing, NAPBS accreditation, insurance, and compliance with FCRA and Texas statutes.