Awarded vendors
- The Master's Touch, LLC
Description
This contract tasks the City of Worcester with providing comprehensive printing and mailing services for the Treasurer’s tax bills and related financial notices (approximately 771,400 pieces annually). The awardee will manage electronic form creation, paper supply, multi‑color printing, quality control, envelope production, postage handling, and delivery of mailed items, while maintaining data security and disaster‑recovery plans. The work includes storage of electronic files, re‑print capabilities, and detailed reporting on postage escrow and savings. The contract runs for one year with two optional one‑year extensions.
• Scope covers full‑service print production, envelope provision, and bulk‑mail processing for municipal tax communications.
• Requires at least five years of comparable printing experience, one Massachusetts municipal client, and five references.
• Vendor must meet insurance, warranty, and eligibility requirements and submit a sealed bid by the May 8, 2024 deadline.