This contract is for IT support services, specifically for the provision of visual communications software and related professional services, to be provided by Four Winds Interactive, LLC to the Hillsborough County Aviation Authority. The contract has a term of 5 years, from May 3, 2018, to May 2, 2023, and has a total value of $600,000. The services include the licensing of visual communications software, professional services, and hardware, with specific pricing and payment terms outlined in the contract. The contract also includes provisions for confidentiality, warranties, and dispute resolution. Key aspects of the contract include the provision of enhanced technical support, managed services, and enterprise subscription licenses, with monthly fees and payment terms specified. The contract also outlines the responsibilities of both parties, including the vendor's obligations to provide the services and the authority's obligations to pay for the services.