Smart City Kiosk-as-a-Service Solution

This contract awards a 10‑year “Smart City Kiosk‑as‑a‑Service” solution to Signify North America Corporation for the City of Mesa, Arizona. The vendor will supply, install, operate, and maintain twenty (20) outdoor smart‑city kiosks, provide a hosted multi‑tenant content‑management system, and deliver ongoing support and warranty services. The City will provide site locations, electricity, and basic vandalism remediation, while the contractor is responsible for hardware, software, networking (including internal Wi‑Fi routers that connect to the City’s network), and insurance against property damage. The solicitation required a minimum of three years experience, a production‑ready CMS used by at least five customers, and compliance with recognized cybersecurity frameworks. Evaluation combined technical, service, and price criteria, and the final award was announced via a Notice of Intent to Award.