This contract is for the maintenance of live scan machines for the County of Orange, Social Services Agency. The scope of work includes providing maintenance services for four live scan machines, as well as providing 24/7 phone support, remote administration tools, and web-based support. The contract has a fixed fee of $20,000 for a three-year term. The key points of this contract include the provision of maintenance services, the payment schedule, and the terms and conditions of the contract. Some of the key terms and conditions include the requirement for the contractor to provide insurance, to comply with all applicable laws and regulations, and to maintain confidentiality of all county-related records and information.