Museum Collections Solution

This contract awards a single‑vendor, contractor‑hosted museum collections management system for the City of Mesa’s two museums—the Arizona Museum of Natural History and the Mesa Contemporary Arts Museum. The solution must be a fully‑functional SaaS platform (not a custom‑built or beta system), provide separate public‑facing URLs for each museum, support data migration from Access and SQL Server, include a one‑year warranty, and transition to annual maintenance thereafter. The vendor must meet strict hosting (Tier III/IV US data centers), security (NIST/ISO/PCI‑DSS etc.), and functional requirements such as barcode handling, multimedia support (including 3‑D models), and extensive reporting capabilities. The City will handle training at its facilities and will reimburse travel costs per the RFP. The award value is $197K for the first year with annual renewals up to $75K, and the contract term is four years with optional extensions up to six years. • Fully‑hosted SaaS museum collections system with two distinct public URLs • Data migration from existing Access and SQL Server databases, including ~143 k image files • Mandatory security frameworks, Tier III/IV hosting, 24×7 uptime with service‑level credits • One‑year warranty, then annual maintenance; optional up to six‑year renewal