Palo Alto Support

This contract awards Outagamie County a single‑vendor, lump‑sum agreement for ongoing support of its existing Palo Alto Networks firewall devices. The county seeks comprehensive maintenance, including premium support, advanced threat‑prevention subscriptions, and GlobalProtect VPN services, to be performed directly through Palo Alto Networks. Synercomm submitted the lowest bid of $152,525.83 and was awarded the contract. The work must be completed through June 18 2026, with all pricing presented as a lump‑sum amount. • Scope: Annual support, premium support, ATP and GlobalProtect subscriptions for a defined inventory of Palo Alto firewalls. • Award: Synercomm (single award) at $152,525.83. • Timeline: Bids closed May 16 2025; performance period ends June 18 2026. • Procurement: Competitive bid under Wisconsin state procurement rules; contact: Nicole Schoultz (Outagamie County).