RFP 2017-05 Document Imaging and Verification Solution

Covered California issued RFP 2017‑05 to procure an end‑to‑end document imaging and verification solution that processes high‑volume enrollment documents, extracts data via OCR, and validates eligibility against the CalHEERS system. The contract requires integration with existing scanning workflows, a business‑rule engine for automated decisions, and exception handling that creates tasks in Oracle BPM. The award is a single‑source contract to InfoCap Networks, LLC, with a total ceiling of $2.375 million, a three‑year base term (Dec 2017 – Jun 2020), and optional two‑year extensions. Milestone‑based payments are tied to design, development, testing, and go‑live phases, and the solution must be operational before the 2018 open‑enrollment period. The solicitation emphasized experience processing >1 million pages annually, staff qualifications, and small‑business preference scoring. • Scope: high‑volume OCR, data extraction, automated verification, and integration with CalHEERS. • Performance: go‑live before 2018 enrollment, three‑year term with possible extensions. • Financials: $2.375 M ceiling, milestone payments, and annual maintenance estimated ~ $325 k.