00000598 - 3-1-1 Dialing Service

The contract is for the provision of 3-1-1 dialing services by Verizon Wireless to Harris County, Texas. The services include translating the 311 abbreviated dialing code to a designated phone number. The contract has a term of approximately 29 years, with an option to renew. The vendor is responsible for designing call routing and providing the service, while the customer is responsible for obtaining approvals and ensuring sufficient capacity to answer calls. The contract also includes provisions for confidentiality, intellectual property, and dispute resolution. • The contract is for the provision of 3-1-1 dialing services. • The services include translating the 311 abbreviated dialing code to a designated phone number. • The contract has a term of approximately 29 years, with an option to renew. • The vendor is responsible for designing call routing and providing the service. • The customer is responsible for obtaining approvals and ensuring sufficient capacity to answer calls.