Maintenance Support for Telestream LightSpeed System

This contract is for Maintenance Support for Telestream LightSpeed System. The contract was awarded to Heartland Video Systems, Inc. for a total bid of $5,437.00. The contract term is from 6/16/2023 to 6/15/2024, with the option to renew for up to five annual extensions. The contract includes support for Telestream V-LS-SILVER-MS01, response within 6-8 business hours, support available Monday through Friday between 9AM – 6PM excluding holidays, version updates, and assistance with major system upgrades. Some key points of this contract include: • The contract is for maintenance support for Telestream LightSpeed System. • The contract was awarded to Heartland Video Systems, Inc. • The contract term is from 6/16/2023 to 6/15/2024. • The contract includes support for Telestream V-LS-SILVER-MS01. • The contractor must provide response within 6-8 business hours. • The contractor must provide support available Monday through Friday between 9AM – 6PM excluding holidays. • The contractor must provide version updates and assistance with major system upgrades.